Privacy Policy
This Privacy Policy describes how Kraken Supps collects, uses and shares your personal information when you visit or make a purchase from krakensupps.com.
What we collect
When you browse the store we collect device and browsing information such as your IP address, browser, time zone and the pages you view. When you place an order we collect the name, billing and shipping address, email address, phone number and payment details you provide at checkout.
Why we collect it
To take and fulfil your order, to communicate with you about it, to screen orders for fraud, and to improve the store. With your consent we may also send you marketing email, which you can opt out of at any time.
Who we share it with
- Shopify powers our online store and processes order and customer data on our behalf.
- Payment processors handle your payment details. We never store full card numbers.
- Shipping carriers receive the address details needed to deliver your order.
- Meta may receive site activity through the Meta pixel for advertising measurement.
- Email tools we use to send order and marketing email.
We do not sell your personal information.
How long we keep it
Order records are kept for as long as needed to run the business and to meet legal, accounting and tax obligations. Marketing contacts are kept until you unsubscribe.
Your rights
You can ask us to access, correct, update or delete the personal information we hold about you. Email contact@krakensupps.com and we will respond.
California residents
If you live in California you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. To make a request, email contact@krakensupps.com. We will not discriminate against you for exercising these rights.
Cookies
We use cookies to keep your cart, remember your preferences and measure advertising. You can control cookies in your browser settings.
Changes
We may update this policy to reflect changes to our practices or for legal reasons. The updated version will be posted on this page.
Contact
Questions about this policy or your personal information: contact@krakensupps.com.